At NHT we are doing our best to streamline our warranty and non-warranty repair services for our customers. Returns for repair are often called "RA's". Returns can be a slow and frustrating process, so we have outlined the most efficient way to get a product serviced and repaired by NHT. We do not have any authorized service centers in the US. Some of our dealer may be able to repair a non-warranty product, but NHT will only stand by repairs done by our company in Benicia, CA.

Important: Do not ship a product for service without a return authorization number. It will "NOT" be accepted, and NHT will not be held responsible for loss or damage.

Warranty Repair: For warranty service, you must have a copy of your original receipt of purchase. To obtain a return authorization number (RA), please fill out our "End User RA Form", and fax it to (707) 747-1252 along with your receipt of purchase. No fax? You can also send the RA form as an email attachment to repair@nhthifi.com. Be sure to include your full contact info, product type, serial #, and reason for the RA. Our customer support staff will contact you within 24 hours to give you an RA number, shipping information, and answer any questions you may have regarding the process. Bear in mind that all electronic repairs (crossovers, amplifiers, powered subwoofer amps, and controllers) are only covered for 1 year. If you do not have a receipt of purchase, you will have to use the non-warranty repair process.

Non-Warranty Repair: (Estimates for repair are typically $75 to $150) If you do not have a receipt, or your product is older than the warranty period specifies in your manual, then you will need to pay for your repair. To obtain a return authorization number (RA), please fill out our "End User RA Form", and fax it to (707) 747-1252. No fax? You can also send the RA form as an email attachment to repair@nhthifi.com. Be sure to include your full contact info, product type, serial #, and reason for the RA. . Our customer support staff will contact you within 24 hours to give you an RA number, shipping information, and answer any questions you may have regarding the process.


NHT Authorized Repair Stations Canada

Geralyn Electronics
V. Gerard de Ryck
10235 Yonge Street,
Suite 201
Richmond Hill, Ontario
L4C 3B4
905-883-0810

Micron Electronics
2180 Dunwin Drive,
Unit 6
Mississuaga, Ontario, L5L 5M8
Canada

SM Electronics
133 River Ave
Cochrane, AB, T4C 2C2
Canada
(403) 932-3857

MaxTech Service
Unit# 155
12830 Clarke Place
Richmond, BC, V6V 2H5
Canada

Speakers Only Inc.
B11, 6020 - 2nd Street S.E.
Calgary, Alberta
T2H 2L8
Canada
Toll Free: 1-866-790-5683
Phone: (403) 286-0133
Email: info@speakersonly.com



Visit our international dealer list to find NHT repair centers outside of the US & Canada.