Most NHT speakers have a 5 year parts (and labor) warranty when purchased from
an Authorized Dealer. NHT Electronics typically
have a 1 year parts (and labor) warranty also when purchased from an Authorized
Dealer. A Powered subwoofer will therefore have a 1 year warranty on the "amplifier" part
and a 5 year warranty on the "acoustics" part. In absence of a valid
purchase receipt, the date of manufacture as shown on the serial number label
or as determined by NHT will determine the final in/out warranty status.
Note: We try to keep parts on hand for at least 7 years after a product is discontinued.
Since we have been in business for over 20 years, that means we do not have parts
for many models and we cannot get them any longer. Your options are 1) Find a
model like yours on the used market (Ebay.com or CraigsList.org) and use it for
parts or, 2) Buy a new NHT speaker.
How to get Parts - U.S. Customers:
- You need to fill out and return this Parts Request Form either by email to parts@nhthifi.com or fax (707-747-1252). For "Warranty" parts, you must include a copy of your original purchase receipt: Parts Request Form
- You will be contacted within 2 business days with warranty status, cost and availability. We may need to request more information from you at that time.
Visit our International Distributor Locator
Valid Only in the North America.
Warranty Period
Loudspeakers:
For a period of 5 years for parts and 5 years for labor from the date this product is first purchased from an authorized NHT dealer, Now Hear This (NHT) warrants that if it fails to function properly due to a manufacturing defect, despite its being installed and operated according to these instructions and used under normal conditions, it will be either replaced or repaired with new or rebuilt parts (both at NHT's option) with a unit of comparable value without charge to you.
Electronics:
Applies to XdA's, subwoofer amplifiers and powered subwoofer amplifier modules, electronic crossovers, volume controls.
For a period of 1 years for parts and 1 years for labor from the date this product is first purchased from an authorized NHT dealer, Now Hear This (NHT) warrants that if it fails to function properly due to a manufacturing defect, despite its being installed and operated according to these instructions and used under normal conditions, it will be either replaced or repaired with new or rebuilt parts (both at NHT's option) with a unit of comparable value without charge to you.
Components:
Applies to Controller preamplifier, Power5 and Power2 amplifiers
For a period of 3 years for parts and 3 years for labor from the date this product is first purchased from an authorized NHT dealer, Now Hear This (NHT) warrants that if it fails to function properly due to a manufacturing defect, despite its being installed and operated according to these instructions and used under normal conditions, it will be either replaced or repaired with new or rebuilt parts (both at NHT's option) with a unit of comparable value without charge to you.
What's Not Covered
Altered, defaced or removed serial numbers void this warranty. This warranty does not cover any product used in trade, business, industrial or commercial applications. This warranty also does not cover the cabinet or appearance factors, or costs, defects or damage resulting from misuse, abuse, accident, improper maintenance, alterations or modifications not authorized in writing by NHT, or parts or labor from any source other than an authorized NHT service location. Damage due to power exposure in excess of the speaker's published power ratings; ie, overpowering, lightning or power surges, are also not covered.
Your Rights
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. NHT limits this warranty to the purchase price of the product, excludes incidental or consequential damages, and limits its obligations under any implied warranties under state laws to a period not exceeding their warranty periods. As some states do not allow the above limitations, however, they may not apply to you.
